Privacy Policy

Signature Concierge Services, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through signatureconciergeservices.co (the "Site"), how we use it, and your choices.

1. Information We Collect

Information you provide to us directly, such as when you fill out a contact or booking form:

• Name
• Phone number
• Email address
• Address or general location (for scheduling mobile appointments)
• Any details you provide about the service you're requesting

Information collected automatically, if the Site uses analytics or cookies:

• IP address, browser type, device type
• Pages visited and time spent on the Site
• Referring website

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiry and schedule appointments
• Provide the notary, loan signing, RON, or Life & Legacy Planning services you request
• Send appointment confirmations and related communications
• Improve our Site and services
• Comply with legal obligations

3. A Note on Notarial Records

Separately from anything collected through this website, Maryland law requires notaries to maintain an official journal recording certain information about each notarial act performed — including signer names, identification details, and signatures — and to retain that journal for 10 years. This recordkeeping is a legal obligation independent of website data collection and is not something that can be deleted upon request, unlike general marketing or contact information collected through the Site.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., scheduling software, email providers) — solely to the extent necessary for them to perform those services
• Title companies, lenders, or signing services, where necessary to complete a loan signing you've requested
• Government authorities, where required by law

5. Cookies

This Site may use cookies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect the information you provide, consistent with the safeguards described in our internal data security practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may opt out of marketing communications at any time by contacting us directly. You may also request access to, correction of, or deletion of personal information you've provided through this Site — except where retention is required by law (see Section 3 above regarding notarial journal records).

8. Children's Privacy

This Site is not directed at children under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Signature Concierge Services, LLC
Phone: (227) 249-3000
Email: kisha@signatureconciergeservices.co